GENERAL INFORMATION

We ship worldwide.
Please check our general shipping tableand lead times:

From the time you get a confirmation about your order, the delivery time is indicated. 

Our goal is to fulfill your order in time. However we can not guarantee that there will be no differences from the time table above. In that case we understand your concern so please contact our customer service if you have any difficulties via email at info@novlara.com

TAXES AND DUTIES

The prices of products are expressed inclusive of taxes but excluding customs duties. You will be responsible on any applicable custom duties and we are not able to estimate any possible duty that might occur. Novlara cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.

VIS MAIOR

Besides we do our best to send your order within a specified time period, there may be occasions when unforeseen circumstances beyond our control can affect our work. 

Our customer service team will be happy to help you to track your orders or provide further information at info@novlara.com